Privacy Policy

 

This Privacy Policy describes how Fleet Rocket (“Fleet Rocket,” “we,” “us,” or “our”), a brand owned by Freight Technologies, Inc., collects, uses, stores, and protects personal information when you access our website at https://fleetrocket.io (the “Website”) or use our Transportation Management System Software-as-a-Service platform (the “Services”).

By accessing or using the Website or Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Website and Services.

1. Information We Collect

We may collect information that identifies, relates to, describes, or could reasonably be associated with an individual or device (“Personal Information”).

1.a. Information You Provide Directly

  • Contact Information: Name, company name, email address, phone number, and mailing address.

  • Account Credentials: Username, password, and authentication details.

  • Operational & Transactional Data: Shipment details, routing information, carrier and customer contact details, mileage, billing, invoices, and usage logs.

1.b. Information Automatically Collected

We use cookies, analytics tools, and log files to collect:

  • Device Information: IP address, browser type/version, device identifiers, operating system.

  • Usage Data: Pages visited, interactions, access times, referring URLs, and feature usage.

  • Approximate Location Data: Determined via IP address or device settings when authorized.

1.c. Information Obtained from Third Parties

We may receive information from:

  • Carriers, shippers, brokers, and logistics partners.

  • Payment processors.

  • Integration partners (e.g., ELD systems, GPS systems, marketplace platforms).

We process this data to facilitate and enhance the Services.

2. How We Use Personal Information

We use collected information for the following business purposes:

Purpose

Description

Service Delivery

Operating, maintaining, and improving the Services.

Account & Identity Verification

Ensuring authorized access and account security.

Customer Support

Responding to inquiries and providing technical assistance.

Personalization

Tailoring user dashboards and feature experiences.

Communications

Sending updates, notices, service changes, and support messages.

Analytics

Understanding usage trends to improve platform performance.

Compliance & Security

Preventing fraud, abuse, and enforcing Terms of Service.

 

3. Sharing Personal Information

We do not sell Personal Information.

We may share information only under the following circumstances:

  1. With Service Providers:
     Such as hosting providers, analytics tools, payment processors, and customer support systems—under confidentiality agreements.

  2. To Facilitate Logistics and Delivery:
     Shipment and contact details may be shared with carriers, brokers, freight partners, or shippers as required for operations.

  3. With Your Consent:
     For integrations or optional shared services.

  4. Legal Compliance:
     When disclosure is required by applicable law, regulation, subpoena, or government request.

  5. Corporate Transactions:
     If Fleet Rocket or Freight Technologies, Inc. undergoes a merger, acquisition, restructuring, or transfer of assets, data may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session integrity

  • Analyze platform usage

  • Store preferences

  • Improve user experience

You can manage cookie settings through your browser. Disabling cookies may impact functionality.

 

5. Data Security

We use industry-standard administrative, technical, and physical safeguards, including:

  • Encryption (SSL/TLS) for data in transit

  • Role-based access controls

  • Secure credential and password storage

  • Routine security monitoring and auditing

However, no system is completely secure. By using the Services, you acknowledge this risk.

6. Data Retention

We retain Personal Information only as long as necessary to:

  • Provide the Services

  • Fulfill legal, accounting, or reporting requirements

  • Enforce agreements

Data may be anonymized and retained for analytics.

7. Your Rights and Choices

You may request to:

  • Access or correct Personal Information

  • Delete Personal Information (where legally permissible)

  • Withdraw consents for communication

  • Request a copy of your data (where applicable)

To exercise rights, contact us using the information in Section 10.

California Residents:
 You may have rights under the CCPA/CPRA, including rights to know, delete, and opt out of certain data practices.

8. Children’s Privacy

The Website and Services are not intended for individuals under age 13, and we do not knowingly collect data from children.

9. International Users

Fleet Rocket is operated in the United States.
 If you access the Services from another country, your information may be transferred to and processed in the U.S. and Mexico. By using the Services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page, and the “Effective Date” will reflect the change. Continued use constitutes acceptance.

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy:

Fleet Rocket (Brand of Freight Technologies, Inc.)
 Email: info@fleetrocket.io
 Website: https://fleetrocket.io