Comprehensive Management of Customers and Carriers

Centralize and personalize the management of customers and carriers, providing full visibility and optimizing operations from a unified and flexible platform.

gestion de clientes y transportistas mobile
icon-2-api

Customized Profiles for Customers and Carriers

Create individual profiles with specific access to their information and operation tracking.

icon-5-cumplimiento-legal

Real-Time Performance Monitoring

Analyze the efficiency and performance of each customer and carrier to make informed decisions.

icon-1-capacidad

Comprehensive Equipment Management

Keep a detailed record of vehicles and equipment, with automatic alerts for maintenance and renewals.

Complete Control in Customer and Carrier Management

With Fleet Rocket TMS, manage every aspect of your relationships with customers and carriers, facilitating communication and offering tools for performance monitoring and optimization.

Our platform enables smoother operations, ensuring that all parties involved have access to the information they need.

rocket
  • Unlimited Users: Unrestricted access for all team members, customers, and carriers.
  • Personalized Access: Each customer and carrier can log into their personalized area to view the status of their operations and documents.
  • Complete Delivery History: Access a detailed history of deliveries and movements for each customer and carrier.
  • Centralized Dashboard: View all customer and carrier information in one place for more efficient management.
  • Automatic Load Assignment: Automatically assign loads to carriers based on their availability and capacity.
  • Equipment Control: Manage and monitor vehicles, trailers, and other equipment, with automatic maintenance alerts.
  • Automatic Notifications: Send real-time updates to customers and carriers about the status of their operations.
  • Performance Monitoring: Analyze key metrics such as delivery times, compliance, and efficiency for each carrier.

FAQ

Can I grant different access levels to my customers and carriers?

Yes, Fleet Rocket TMS allows you to create customized profiles with different access levels. You can decide what information is visible and accessible to each customer or carrier based on their role in the operation.

How can I ensure that carriers update the status of their deliveries?

With our platform, carriers can update the delivery status in real-time through the mobile app or directly in the system, ensuring that you have accurate and up-to-date information instantly.

Is it possible to manage both internal and external carriers in the same system?

Yes, you can manage both your own fleet and external carriers from one place. Fleet Rocket TMS allows you to add third-party carriers and control all logistics operations within the same platform.

How can I track the performance of each carrier?

Fleet Rocket TMS offers you a dashboard with key metrics such as delivery times, deadline compliance, and service quality, allowing you to evaluate the performance of each carrier in detail and in real-time.

What if I have a fleet with multiple types of vehicles? Can I manage them all?

Yes, you can register and manage different types of vehicles and equipment within the platform. Additionally, you’ll receive automatic alerts for maintenance and the renewal of permits or licenses.

How can I ensure my customers have access to the information they need?

Each customer has a personalized profile with access to their own dashboard, where they can view the status of their shipments, download documents, and receive automatic notifications about their operations, without the need for manual intervention.